Laura Day Marshall

Working in a busy office no two days are the same. My role includes answering the telephone, approving registrations, printing certificates and Q Cards. I also process CSCS cards for which GQA is the sole supplier for the Fenestration Industry. I also have responsibility for ordering office supplies and stationery which can be quite demanding when you think about the amount of certificates and cards we issue!

I think all aspects of my job are important. Becoming the issuer of CSCS Cards has brought great demand and given us a new, but exciting challenge.

I enjoy all aspects of my job and the people I work with. It’s like being a part of a family.

My mum is my biggest inspiration she is the most selfless person I have ever known, she not only looks after my little girl while I work full time but also helps run my house while looking after her own too, I would be lost without her. If I turn out to be half the parent she is then I will be happy with my life, she is truly amazing and is my rock.