GQA Article in Relation to COVID-19
With the increasing severity of the spread of the COVID-19 virus, GQA Qualifications Ltd have taken the decision to close the office with effect from 4pm on Friday the 20th March 2020 and make provision for all staff to work from home. This closure will be for an initial 2 week period, with a review to take place on the 2nd April 2020 on whether normal service is resumed or the closure extended. The health of our staff and associates is of paramount importance to us during this time and this decision has not been taken without significant review of Government recommendations and thorough consultation with our staff and governing body.
Whilst it will not be possible to offer our normal office service, we fully intend to continue to support the centre network where activities continue, with access to GQA Online fully available, enabling centre personnel to request registrations, certifications, cards and amendments as normal. Unfortunately there will be an impact on physical certificate and card issuing, as we will look to carry out this activity 1 day per week (Thursday’s) during the closure; please note that this activity will be wholly dependent on the availability of mail delivery solutions and the availability of staff at centre premises to receive any parcels from GQA.
Your External Quality Advisor (EQA) will still be available by email and telephone unless you are informed otherwise and you should direct any enquiries to them. Information on continuing assessments during this period can be found within the attachment.
Other enquiries should be made by email as follows:
• caroline@GQAQualifications.com – Finance
• info@GQAQualifications.com – General Enquiries
• cscs@GQAQualifications.com – CSCS specific enquiries
• sean@GQAQualifications.com – Quality Monitoring
We will continue to monitor the situation, reviewing regulatory and Government advice, and provide any updates appropriately, in the meantime if you have any queries at all, then please do not hesitate to contact us using the details above or by contacting Sean Hayes (Operations Manager) or myself on our normal mobile numbers.
Please do take care during this time and I look forward to seeing the situation progress positively very soon.